Quality Statement

Our Trans2 Performance (T2) strategy focuses on continuous improvement, setting out five strategic themes for our work:

  1. Operational excellence: achieving excellence in service delivery.

  2. Transformation: using our skills and expertise to innovate our service, enter new markets and increase access to learning and development.

  3. Digital: increasing choice in the way in which people can access support and enabling the flexibility of our service and workforce.

  4. Culture: continually improve how we recruit, induct and develop our people. Involve people in the decisions that affect them.

  5. Sustainability: integrating economic, environmental, and social aims into our goals, activities, and planning, with the aim of creating long-term value for stakeholders, and the wider society.

Our quality manual sets out the overarching framework through which we monitor and achieve continuous improvement. This includes how we manage risk, drive change and build resilience by taking every opportunity to learn. Our team develop, maintain and implement the manual, ensuring adoption throughout the organisation and reporting to the CEO. 

By reviewing and developing company procedures and objectives, we will aim for continual improvement of the effectiveness of the quality system. The company will thus, as far as is reasonably practicable, satisfy the client’s requirements and add value to its own and its client’s business.

To achieve these objectives the company will commit all the necessary resources and provide appropriate training. The CEO of T2 will ensure that all employees and any other person acting on behalf of T2 will ensure that they understand the customer’s requirements and the process improvement philosophy to achieve a consistent quality in the design, delivery and evaluation of the company’s products and services.

The CEO will also ensure that a similar approach is applied where necessary to other aspects of the business, namely; Health & safety standards.

Approval

This statement has been approved by the undersigned and will be reviewed on an annual basis. In case of any queries or questions in relation to this policy please contact the CEO (Martin Johnson): martin.johnson@trans2performance.com.

Date approved: Review date: 21/06/23

Document Title: Quality Statement Issue Date: June 2021

Status: Approved

Next Review Date: June 2024

Version Number: 1.0